First, you will need to login to your client area and download a copy of “WHMCS Tickets Tasks“.
From the client’s area left “Services” click “My Services“.
Open the “View Details” box by click the arrow on the right, and click “Downloads“, in the following screen click the “Download” link.
Once downloaded, upload the file to your WHMCS Addon modules folder, and unzip the file.
Full path after unzip: “modules/addons/ticketstasks“.
* Remove the uploaded zip file.
* If you are uploading the files as root user, don’t forget to change owner & permissions *
Login to your WHMCS as admin user, and navigate to “Setup” -> “Addon modules“.
Find the “Tickets Tasks” module, and activate it –
You will receive a confirmation message –
Now go back to “Tickets Tasks“, click “Configure” to add your license key.
Set access control, Save your changes and your module is all set.
Final step will be to setup a cron job for activating the tasks. We recommend using 10 minutes intervals.
The cron file is protected with a token, you will be able to get it throught the module’s configuration tab:
“WHMCS Admin Top Menu” -> “Addons” -> “Tickets Tasks“.
Example usage for a cron using server’s internal php –
*/10 * * * * php -q /home/username/public_html/modules/addons/ticketstasks/cron.php TOKEN45634AH
Example usage for a cron using GET –
*/10 * * * * GET http://www.example-domain.loc/modules/addons/ticketstasks/cron.php?token=TOKEN45634AH
*In some systems when using the server’s internal php, it will not get the token. In such cases you will have to use the GET method.