NOTICE: Our WHMCS Addons are discontinued and not supported anymore.
Most of the addons are now released for free in github - https://github.com/jetserver
You can download them from GitHub and conribute your changes ! :)

WHMCS Tickets Notes to Admins Email :: About

This hook will send email notification whenever a ticket note is added. Email will be sent only to the admins assigned to that department.

This can be very useful when several admins are working remotely, so you can be sure they will get your notes.