NOTICE: THIS IS OLD LEGACY DOCUMENTATION FOR JETBACKUP 3.1 (EOL), FOR THE NEWER MOST UPDATED DOCUMENTATION PLEASE VISIT: http://docs.jetbackup.com
Remote SSH Backup job fails on “Synology” NAS drive
When using a Synology drive for a remote ssh backup, in some scenarios rsync might fail –
[22/Dec/2015 02:05:01 -0500] JBM Version 3.0.62 [22/Dec/2015 02:05:01 -0500] Starting job "Local to Remote" (#5) [22/Dec/2015 02:05:01 -0500] Server process id "33130" [22/Dec/2015 02:05:01 -0500] Connecting destination...DONE [22/Dec/2015 02:05:05 -0500] Creating Directory Incremental Backup... [22/Dec/2015 02:05:05 -0500] Retrieving backup files...DONE [22/Dec/2015 02:05:05 -0500] Transfering backup to destination...FAILED [22/Dec/2015 02:45:31 -0500] -> rsync: connection unexpectedly closed (6970054 bytes received so far) [sender] [22/Dec/2015 02:45:31 -0500] -> rsync error: error in rsync protocol data stream (code 12) at io.c(226) [sender=3.1.1] [22/Dec/2015 02:45:31 -0500] Job Failed.
Try the following workaround to resolve this issue –
- Main Menu > Backup & Replication
- Click “Backup Services“.
- Enable the “network backup services”
More information about this issue on synology forum – http://forum.synology.com/enu/viewtopic.php?t=92627