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NOTICE: For documentation on JetBackup version 3.3 and greater please visit:

Accounts highlighted in red when listing accounts – What does this mean?

The “red” line indicates that these accounts are actually suspended cPanel accounts.

Although the account status it’s not related to Jetbackup, we found it was more convenient to mark the suspended accounts in a red line.

One of the supported feature of JBM is not to backup suspended cPanel accounts. When you are using this feature, it is important to know that the highlighted accounts you are currently reviewing, will not be backed up.